Appeal Desk

Health insurance denial help in Chicago, Illinois

We help Chicago patients appeal health insurance denials — remotely, by phone and email. Here is what applies locally.

Hospitals in Chicago

  • Northwestern Memorial Hospital — financial assistance: free care if household income is 2.5 times the federal poverty level or less (uninsured and insured patients). Details and how to apply
  • Rush University Medical Center — financial assistance: bills can be discounted up to 100% if family income is at or below 300% of the federal poverty guidelines. Details and how to apply
  • University of Chicago Medical Center — financial assistance: household income at or below 200% of the federal poverty level: 100% discount. Details and how to apply

Uninsured in Cook County?

Cook County Health’s CareLink program offers sliding-scale discounts to uninsured residents aged 19–64 who have lived in the county at least 30 days. How CareLink works

Appeal deadlines for Chicago residents

  • Job-based and Marketplace plans: internal appeal within 180 days, then Illinois external review within 4 months. Guide
  • Medicare Advantage: reconsideration within 65 days of the notice date. Guide
  • Illinois Medicaid plans: plan appeal within 60 days, state fair hearing within 120 days. Guide

Other Illinois cities